Terms & Conditions

By using this website and Hotsoft online booking service you are agreeing to be bound by the Terms and Conditions detailed below which form the basis of your contract with The Three Sisters Hotel. In the Terms and Conditions set out below, "you" and "your" refers to all persons named on the booking, which includes any individual(s) subsequently added or substituted at a later date. "We", "us" and "our" all refer to The Three Sisters Hotel.

Please print and retain a copy of this Agreement for your records as it may occasionally be updated.

Privacy Policy

The Three Sisters Hotel believes strongly in protecting user privacy. Users of this Site should refer to our Privacy Policy for information about how The Three Sisters Hotel uses and collects information. By using our web-site, you consent to the use of your personal information by The Three Sisters Hotel in accordance with the terms of the Privacy Policy, which terms are incorporated herein.

Rates and deposits

The rates quoted are based on your period of stay. Rates are subject to change as a result of changes in your arrival and/or departure dates.

All rates shown online are per room per night (unless otherwise stated). Prices are subject to Value Added Tax.

A cash deposit of 200 euro for each night of stay or a valid credit card is required upon check-in for incidentals in addition to full payment of room and tax.

Prices are subject to change without notice. However, your price is guaranteed once you receive a booking confirmation.

Availability

Availability of rooms at the rates shown online may be limited and/or restricted to certain periods.

Groups reservations

For reservations for groups of 5 rooms and above, please email booking@3s.ee

Pets

From now, we will only accept pets weighing less than 10 kg, one pet per room, at a charge of: €25 (incl. VAT) per night. For health and safety reasons pets are not allowed in hotel restaurants or breakfast halls during services hours.

Children

Children under 12 years of age stay free in own bed on same meal basis when sharing a room with a parent/parents. Max 1 child per room. Separate bed for a child in Superior room is not possible. Cot provided free of charge for children under 2 years.

Car Parking

For information on parking availability and charges, please contact the hotel directly booking@3s.ee

Eligible age for check-in

You must be at least 18 years of age to check-in and register for a room.

Arrival and departure

Check-in time is from 14:00 and check-out time is by 11:00. A valid government-issued identification or passport is required at check-in.

Early Arrival and Late departure

Early check-in and late check-outs are available on request subject to room availability and occupancy level. Please check with the Hotel's Front Desk at least 24 hours prior to your departure on availability of early check-in or late check-out. A half-day room charge may be incurred for early check-in or late check-out and a full day room charge may be incurred for late check-out after 6pm.

Cancellations and amendments

Cancellations must reach the hotel by 2pm, local time the day prior to arrival. For stays of 10 nights or more a 7 day cancellation policy applies.

Where a cancellation is not made in accordance with our cancellation terms, we reserve the right to charge you for the first night's accommodation.

Complaints or comments

We take our guest satisfaction very seriously. Any complaint or comment regarding a stay should be made in the first instance to the hotel's duty administrator at the time of your stay so that we can attempt to resolve it immediately.

Problems which cannot be resolved there and then should be send to info@3s.ee

General

The Three Sisters Hotel reserves the right to vary, amend, supplement or cancel any of the information or offers featured online at any time.

The Three Sisters Hotel reserves the right to vary, amend, supplement or cancel any part of Terms and Conditions.

The reservation and the terms and conditions set out hereto shall be governed in accordance with the law of the Republic of Estonia.

Please for any other details contact us by phone +3726306300 or booking@3s.ee